Debt collection -- Communication tactics -- Complaint #7177000
Complaint Overview
Complaint ID: 7177000
Company: Resurgent Capital Services L.P.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Virginia
ZIP Code: 23321
Date Received: 2023-06-27T12:00:00-05:00
Date Sent to Company: 2023-06-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They closed the account due to the fact I had multiple payments that returned even though I was up-to-date on my payment. Once they closed the account they let me know, I still owe the balance I told them great, I will pay it as soon as I can. Then they started with the bombardment of phone calls.
Frequently Asked Questions
What is Complaint #7177000 about?
Complaint #7177000 was filed against Resurgent Capital Services L.P. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-06-27T12:00:00-05:00.
How did Resurgent Capital Services L.P. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Resurgent Capital Services L.P.?
Yes, visit the Resurgent Capital Services L.P. company profile at readthecomplaint.com/company/resurgent-capital-services-l-p to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.