Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #7171125

Complaint Overview

Complaint ID: 7171125

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: North Carolina

ZIP Code: 27614

Date Received: 2023-06-26T12:00:00-05:00

Date Sent to Company: 2023-06-26T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Subject : Disputed Account with XXXX XXXX XXXX Dear Experian Consumer Relations, I am writing to address a concerning matter regarding a disputed account associated with XXXX XXXX XXXX on my credit report. XXXX and XXXX have already investigated this account and promptly removed it from my credit file. I kindly request that Experian follows suit and removes the account from my credit report as well. The continued presence of this reported information on my Experian credit report has resulted in significant difficulties. I have been denied credit and housing due to this account, receiving Adverse Action Notices as a result. I have had no contact with XXXX XXXX XXXX, and they have no legitimate grounds to collect on the alleged debt. I request that Experian conducts a thorough investigation and promptly removes the disputed account from my credit file. I have attached supporting documentation, including the removal confirmation from XXXX and XXXX, to assist in the investigation. I appreciate regular updates on the progress of this matter and a written confirmation once the account has been removed from my Experian credit report. Please conduct the investigation and correct before the next reporting date. Thank you for your attention to this urgent matter. I trust in the fairness and accuracy of the credit reporting system and look forward to a swift resolution before the upcoming reporting period. Please contact me if you require any additional information or have any questions. Sincerely, XXXX XXXX XXXX.

Frequently Asked Questions

What is Complaint #7171125 about?

Complaint #7171125 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-06-26T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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