Debt collection -- Communication tactics -- Complaint #7165448

Complaint Overview

Complaint ID: 7165448

Company: The Cbe Group, INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Communication tactics

Sub-Issue: You told them to stop contacting you, but they keep trying

State: Florida

ZIP Code: 32548

Date Received: 2023-06-25T12:00:00-05:00

Date Sent to Company: 2023-06-25T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

This medical debt is from Charter Communications XXXX XXXX XXXX XXXX, CBE Group is the collections unit. I had to move during the recession of 2022 XXXX a couple days fast when I had covid back to my hometown and return their equipment. I did that, but they did not take their XXXX XXXX back. They said it had been rented and now it was mine to have to pay. They also said that they do not cover coverage as a Mobile Wireless carrier for XXXX for the Phone I had from them to the area where I moved to in XXXX. I had no job, no income other than XXXX Social Security XXXX, and was highly upset they could not work with me via XXXX side of things and repeatedly harassed and called me to pay them when I have asked them to remove me from contact. They have no right while I am not working to collect on any bill just by trying to use my only low income source of Social Security XXXX.

Frequently Asked Questions

What is Complaint #7165448 about?

Complaint #7165448 was filed against The Cbe Group, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-06-25T12:00:00-05:00.

How did The Cbe Group, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against The Cbe Group, INC.?

Yes, visit the The Cbe Group, INC. company profile at readthecomplaint.com/company/the-cbe-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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