Checking or savings account -- Closing an account -- Complaint #7164488
Complaint Overview
Complaint ID: 7164488
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Indiana
ZIP Code: 47905
Date Received: 2023-06-25T12:00:00-05:00
Date Sent to Company: 2023-06-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received notice that Cash App had deleted my account without any warrant, when asked it was implied for violating terms of service but there are no violations, warnings, etc on the account. I even asked for an elaboration of the particular violation- to which they could not provide or provide sufficient proof that there was even a violation. They have closed over 100,000 accounts in the last two days- 95 % being people of color- specifically XXXX people. I have never violated any terms and would like proof of such. They have also stolen all funds in the account and have illegal seized the money and have blatantly told and taunted that they would be illegally witholding my funds. Not only have the violated civil rights laws but also financial laws as established by the US Treasury. They have made no attempt to give back or return the stolen funds and have avoided all questions and clarification regarding the matter.
Frequently Asked Questions
What is Complaint #7164488 about?
Complaint #7164488 was filed against Block, INC. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-06-25T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.