Payday loan, title loan, or personal loan -- Incorrect information on your report -- Complaint #7160810
Complaint Overview
Complaint ID: 7160810
Company: Big City Finance, Lllp
Product: Payday loan, title loan, or personal loan
Sub-Product: Payday loan
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Texas
ZIP Code: 75087
Date Received: 2023-06-23T12:00:00-05:00
Date Sent to Company: 2023-07-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Power Finance Texas opened a " Payday Loan '' In my name without my permission. Power Finance Texas LLC, Did not verify the information on my credit file before approving said loan, and then Power Finance Texas proceeded to fund someone elses checking account. I have tried contacting them several times, and I do not receive any response. Power Finance Texas falsely accused me of receiving said loan, I have extended fraud alerts on my credit file, and they state that the company must first CONTACT ME before approving any loans because I am a victim of identity theft. Power Finance Texas did NOT contact me and went ahead and approved this loan for someone else, yet charged me for the loan. I can not access this account, nor can I retrieve the credentials because it's tied to information that doesn't match mine. It sends a text to some phone number ending in 1921 which again I do not own. That's not my phone number. Additionally I can not retrieve the email address that they stated was used " XXXX '' Because this is not my email address and it's not tied to my information. Power Finance Texas additionally sent these funds to a bank account with some company that I do not own. I had a report pulled, and It showed this is a XXXX XXXX account, This account was closed for Identity Fraud, and I do not own the account, nor do I have access to any funds in the account because it's closed due to Identity Fraud. Power Finance Texas sent these loan 's proceeds to someone elses account, and opened the account without my knowledge or consent and they refuse to do anything about it.
Frequently Asked Questions
What is Complaint #7160810 about?
Complaint #7160810 was filed against Big City Finance, Lllp regarding Payday loan, title loan, or personal loan specifically about Incorrect information on your report. It was received by the CFPB on 2023-06-23T12:00:00-05:00.
How did Big City Finance, Lllp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Big City Finance, Lllp?
Yes, visit the Big City Finance, Lllp company profile at readthecomplaint.com/company/big-city-finance-lllp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.