Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #7160606
Complaint Overview
Complaint ID: 7160606
Company: Regions Financial Corporation
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Arizona
ZIP Code: 857XX
Date Received: 2023-06-23T12:00:00-05:00
Date Sent to Company: 2023-08-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We were victims of wire fraud- the real estate agency that we were working with emails were hacked and my husband deposited {$350000.00} into The Regions Bank based in XXXX XXXX AL in an account on XX/XX/2023 the wire was supposed to be sent to Title Agency and had the title agency name and our name. The Regions Bank accepted this wire in the account with a different person name ( knowing it was not the title agency ). We have tried numerous times to recover this money and they refuse- even though they know it was done due to fraud. We want to report The Regions Bank for failing to respond/ refund fraudulent money. We know the money is still in the account- we have talked to a nice teller lady. The longer this goes on- we will not get our {$350000.00} back which is most of my life savings! I need someone to please help us. My name is XXXX XXXX and my phone is ( XXXX ) XXXX and my email is XXXX. I need assistance in recovering my money Thank you for your time Sincerely XXXX
Frequently Asked Questions
What is Complaint #7160606 about?
Complaint #7160606 was filed against Regions Financial Corporation regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-06-23T12:00:00-05:00.
How did Regions Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Regions Financial Corporation?
Yes, visit the Regions Financial Corporation company profile at readthecomplaint.com/company/regions-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.