Credit reporting, credit repair services, or other personal consumer reports -- Problem with customer service -- Complaint #7159985

Complaint Overview

Complaint ID: 7159985

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit repair services

Issue: Problem with customer service

State: California

ZIP Code: 93446

Date Received: 2023-06-23T12:00:00-05:00

Date Sent to Company: 2023-06-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I spoke with XXXX about the letter I received file number XXXX. I explained that the letter they sent me is ambiguous and does not talk to the notarized letter from XXXX that I sent in. She said they have no record. Not long after I was disconnected. I waited 30 minutes to speak with someone

Frequently Asked Questions

What is Complaint #7159985 about?

Complaint #7159985 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with customer service. It was received by the CFPB on 2023-06-23T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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