Payday loan, title loan, or personal loan -- Getting the loan -- Complaint #7154785
Complaint Overview
Complaint ID: 7154785
Company: Ac Autopay LLC, Denver, Co Branch
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Getting the loan
State: California
ZIP Code: 925XX
Date Received: 2023-06-22T12:00:00-05:00
Date Sent to Company: 2023-08-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I went onto XXXX to look for an auto refinance loan. Autopay.com was offering me a personal loan quote for my refinance of 3.97 % and a term of 60 months. I applied for this loan offer and spoke to Autopay and informed them that I am only interested in a loan at those terms. They promised me I had nothing to worry about. Later I receive notice from one of there partner lenders that I am being approved for a loan at 8.01 %. I did not apply for any loan at this interest rate. I did not apply for a general refinance loan where the lender would offer me interest rates after a credit inquiry. I applied specifically for a loan at 3.97 % and a term of 60 months. This hard inquiry has now caused me damages to my credit report.
Frequently Asked Questions
What is Complaint #7154785 about?
Complaint #7154785 was filed against Ac Autopay LLC, Denver, Co Branch regarding Payday loan, title loan, or personal loan specifically about Getting the loan. It was received by the CFPB on 2023-06-22T12:00:00-05:00.
How did Ac Autopay LLC, Denver, Co Branch respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Ac Autopay LLC, Denver, Co Branch?
Yes, visit the Ac Autopay LLC, Denver, Co Branch company profile at readthecomplaint.com/company/ac-autopay-llc-denver-co-branch to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.