Mortgage -- Trouble during payment process -- Complaint #7138454
Complaint Overview
Complaint ID: 7138454
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Florida
ZIP Code: 32907
Date Received: 2023-06-19T12:00:00-05:00
Date Sent to Company: 2023-06-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had a lapse in home insurance coverage from XX/XX/XXXX until XXXX of XXXX. I acquired home insurance in XXXX of XXXX. The bank is trying to charge me {$2400.00} for XXXX for a policy they didn't purchase until XXXX of XXXX. I purchased home insurance two months previous to that so how can they charge me after the fact and when I already had Insurance in place. The insurance I purchased in XXXX cost me {$2200.00}.
Frequently Asked Questions
What is Complaint #7138454 about?
Complaint #7138454 was filed against Wells Fargo & Company regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-06-19T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.