Credit card or prepaid card -- Trouble using the card -- Complaint #7138362

Complaint Overview

Complaint ID: 7138362

Company: Incomm Holdings INC.

Product: Credit card or prepaid card

Sub-Product: General-purpose prepaid card

Issue: Trouble using the card

Sub-Issue: Trouble using the card to spend money in a store or online

State: New York

ZIP Code: 12110

Date Received: 2023-06-19T12:00:00-05:00

Date Sent to Company: 2023-06-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have a vanilla gift card I call up the balance says {$150.00}. It is never been used every time I try to use it I said payment is declined. Ive tried on line and in person at stores. Ive called three different numbers I have multiple times and no one ever answers.

Frequently Asked Questions

What is Complaint #7138362 about?

Complaint #7138362 was filed against Incomm Holdings INC. regarding Credit card or prepaid card specifically about Trouble using the card. It was received by the CFPB on 2023-06-19T12:00:00-05:00.

How did Incomm Holdings INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Incomm Holdings INC.?

Yes, visit the Incomm Holdings INC. company profile at readthecomplaint.com/company/incomm-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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