Debt collection -- Communication tactics -- Complaint #7134427
Complaint Overview
Complaint ID: 7134427
Company: New York Community Bancorp INC
Product: Debt collection
Sub-Product: Other debt
Issue: Communication tactics
Sub-Issue: Called before 8am or after 9pm
State: Oklahoma
ZIP Code: 731XX
Date Received: 2023-06-18T12:00:00-05:00
Date Sent to Company: 2023-06-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
They called on a Sunday, they also have been calling on repeat. The account has been purchased by a third party and I did not get notified that it was happening nor did I agree. I also had disputed account with original creditor and they did not follow on the terms and conditions that they set and charged fees that were not valid. There was a lawsuit for it.
Frequently Asked Questions
What is Complaint #7134427 about?
Complaint #7134427 was filed against New York Community Bancorp INC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-06-18T12:00:00-05:00.
How did New York Community Bancorp INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against New York Community Bancorp INC?
Yes, visit the New York Community Bancorp INC company profile at readthecomplaint.com/company/new-york-community-bancorp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.