Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #7132145

Complaint Overview

Complaint ID: 7132145

Company: Fifth Third Financial Corporation

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem with a lender or other company charging your account

Sub-Issue: Transaction was not authorized

State: Ohio

ZIP Code: 436XX

Date Received: 2023-06-17T12:00:00-05:00

Date Sent to Company: 2023-06-17T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Fifth Third Bank is not allowing me to reverse the unauthorized charges or file a dispute with their bank. I had the same problem before a few months ago and they did allow me to dispute the unauthorized charges. They, the credit card processing company, have taken close to {$900.00} without my authorization and getting away with it.

Frequently Asked Questions

What is Complaint #7132145 about?

Complaint #7132145 was filed against Fifth Third Financial Corporation regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-06-17T12:00:00-05:00.

How did Fifth Third Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Fifth Third Financial Corporation?

Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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