Debt collection -- Written notification about debt -- Complaint #7123983
Complaint Overview
Complaint ID: 7123983
Company: Velocity Portfolio Group
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn't receive notice of right to dispute
State: Connecticut
ZIP Code: 065XX
Date Received: 2023-06-15T12:00:00-05:00
Date Sent to Company: 2023-06-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I noticed on my credit report a collection account listed for {$860.00} from CKS Financial. I did not recognize this account nor received any notice regarding the validity. As I went to their website, it directed me to another named Velocity Investments. When I attempt to enter information to pull up this account from their website using my phone and social, no account could be found. I submitted this with a screenshot to the credit reporting agencies disputing this account as I could not verify the account on the velocity investment website. All attempts to contact via their phone number listed on my credit report just sits with a busy signal or on hold. Somehow the credit reporting agency says the debt has been validated.
Frequently Asked Questions
What is Complaint #7123983 about?
Complaint #7123983 was filed against Velocity Portfolio Group regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2023-06-15T12:00:00-05:00.
How did Velocity Portfolio Group respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Velocity Portfolio Group?
Yes, visit the Velocity Portfolio Group company profile at readthecomplaint.com/company/velocity-portfolio-group to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.