Debt collection -- Attempts to collect debt not owed -- Complaint #7123455
Complaint Overview
Complaint ID: 7123455
Company: Erc
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Georgia
ZIP Code: 30005
Date Received: 2023-06-15T12:00:00-05:00
Date Sent to Company: 2023-06-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Enhanced Recovery Systems XXXX XXXX XXXX XXXX Original creditor. I have never had an XXXX account. I'm sure this should be on another XXXX XXXX XXXX account but this debt is haunting my credit file and causing me not to be able to get an apt now that I am out of college. I never had an XXXX account or any other phone or XXXX XXXX account. My parents still pay my phone bill on the family account for the last 10 years and it is not XXXX.
Frequently Asked Questions
What is Complaint #7123455 about?
Complaint #7123455 was filed against Erc regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-06-15T12:00:00-05:00.
How did Erc respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Erc?
Yes, visit the Erc company profile at readthecomplaint.com/company/erc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.