Debt collection -- Attempts to collect debt not owed -- Complaint #7119296
Complaint Overview
Complaint ID: 7119296
Company: Convergent Resources, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Louisiana
ZIP Code: 705XX
Date Received: 2023-06-14T12:00:00-05:00
Date Sent to Company: 2023-06-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Convergent Outsourcing Inc is currently reporting on my XXXX, XXXX XXXX XXXX consumer reporting bureaus that I owe their company, {$380.00}. However, after reviewing my records, I am unable to find any documentation of any contractual relationship between Convergent Outsourcing Inc & myself, legally listing Convergent Outsourcing Inc as a person/company entitled to enforce a commercial claim against me. On XX/XX/2023 ( document enclosed ) I mailed & faxed a letter to Convergent Outsourcing Inc . It was NOT a request for verification or validation. This letter was a demand for proof of contract to substantiate Convergent Outsourcing Incs claim to XXXX, XXXX & XXXX that I am indeed the correct person that owes {$380.00}. Convergent Outsourcing Inc responded back by mail with computer generated documents and NO documents contained my wet signature to substantiate their claim. Nevertheless, no document was notarized through the presence of a notary public, who duly swears the copy made ( and sent to me ) is in fact a copy of the original paper contract in question. I corresponded back by mail and fax on XX/XX/2023 and Convergent Outsourcing Inc has ignored my legal demand for information. Convergent Outsourcing Incs documentation provided is misleading. Convergent Outsourcing Inc has yet to provide a underlying credit agreement, no proof of ownership and provided no legal basis to report " late payments '' or any information to consumer reporting agencies. As a ramification due to this fraudulent account, I was discriminated against & denied my right to be extended credit. Nevertheless, I have suffered emotional and mental stress because of this false and negative credit bureau reporting.
Frequently Asked Questions
What is Complaint #7119296 about?
Complaint #7119296 was filed against Convergent Resources, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-06-14T12:00:00-05:00.
How did Convergent Resources, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Convergent Resources, INC.?
Yes, visit the Convergent Resources, INC. company profile at readthecomplaint.com/company/convergent-resources-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.