Credit reporting, credit repair services, or other personal consumer reports -- Fraud or scam -- Complaint #7107207
Complaint Overview
Complaint ID: 7107207
Company: 90 Day Credit Experts
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit repair services
Issue: Fraud or scam
State: Florida
ZIP Code: 32405
Date Received: 2023-06-12T12:00:00-05:00
Date Sent to Company: 2023-06-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I paid this company for a guarantee XXXX points in 90 days over 3 bureaus. I never had a person working on my account the same each time. The first guy sent the letters to remove things off my credit report and put a block on my social. Thats was the extent of what they did. So I asked to cancel. They tried to make every excuse why not to cancel but yet I never got a 60 day or 90 day update they just sent me a text who the new person was that month. A man named XXXX XXXX called me and told me he was working with 90 day credit experts and they agreed to cancel my contract if I paid a fee in which I did. I also received an email from him telling me my contract was cancelled and the account removed from my credit report. That was XX/XX/XXXX. Today I received a text from a collection agency telling me 90 day credit experts gave my account to them. I called and told them I was told my contract was cancelled after paying the fee and sent them the email. Then reached out to XXXX XXXX and he told me the same my contract was cancelled. The manager at XXXX named XXXX called me back and told me that my contract was never cancelled with 90 day credit experts that it was only cancelled with denefits who apparently are the people that take the payments. I called XXXX back again and he told me that is not the case but then his tune got a little different not really telling me what I paid to cancel. He is still sticking with the story its cancelled. 90 day credit experts.
Frequently Asked Questions
What is Complaint #7107207 about?
Complaint #7107207 was filed against 90 Day Credit Experts regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Fraud or scam. It was received by the CFPB on 2023-06-12T12:00:00-05:00.
How did 90 Day Credit Experts respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against 90 Day Credit Experts?
Yes, visit the 90 Day Credit Experts company profile at readthecomplaint.com/company/90-day-credit-experts to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.