Credit card or prepaid card -- Problem getting a card or closing an account -- Complaint #7101859
Complaint Overview
Complaint ID: 7101859
Company: Block, INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble getting, activating, or registering a card
State: Missouri
ZIP Code: 65203
Date Received: 2023-06-11T12:00:00-05:00
Date Sent to Company: 2023-06-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A year ago I ordered a cash app card. The card came but I was unable to activate.Contacted company they asked me to send in verification of my address. I've sent verification 4 times. I never get a response after I send verification and They still will not activate the card.
Frequently Asked Questions
What is Complaint #7101859 about?
Complaint #7101859 was filed against Block, INC. regarding Credit card or prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2023-06-11T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.