Checking or savings account -- Managing an account -- Complaint #7097089
Complaint Overview
Complaint ID: 7097089
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Washington
ZIP Code: 98036
Date Received: 2023-06-09T12:00:00-05:00
Date Sent to Company: 2023-06-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I deposited my tax refund check into chime. They immediately closed my account for no reason. I received an email saying that there was a suspicious load. I have no suspicious loads I have never broken any user agreement they are stealing my money. I've tried to contact them several times with no results they keep sending me the same email asking for the same information. I have sent everything they have asked for and still no results. They are severely messing withy livelihood and credit. I just want them to reactivate my account as if it was never closed. They are also messing with my credit by closing the credit account they are providing something they are supposed to be helping me improve. Then by closing the account with no warning caused me to miss credit card payments on cards I've never missed.
Frequently Asked Questions
What is Complaint #7097089 about?
Complaint #7097089 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-06-09T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.