Debt collection -- Attempts to collect debt not owed -- Complaint #7074335
Complaint Overview
Complaint ID: 7074335
Company: Credova Holdings INC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Ohio
ZIP Code: 438XX
Date Received: 2023-06-05T12:00:00-05:00
Date Sent to Company: 2023-06-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Credova, also known as XXXX XXXX. Company contacted me claiming I still owed a " final payment ''. I gave them a credit card and they have not processed the transaction. I contract clearly shows all XXXX payment complete but there system claims there is another payment ( the XXXX now ) due this month. Entire loan was setup on auto pay!
Frequently Asked Questions
What is Complaint #7074335 about?
Complaint #7074335 was filed against Credova Holdings INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-06-05T12:00:00-05:00.
How did Credova Holdings INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Credova Holdings INC?
Yes, visit the Credova Holdings INC company profile at readthecomplaint.com/company/credova-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.