Credit card or prepaid card -- Trouble using the card -- Complaint #7068728
Complaint Overview
Complaint ID: 7068728
Company: Newport Intermediate INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Trouble using the card
Sub-Issue: Trouble using the card to pay a bill
State: Texas
ZIP Code: 78244
Date Received: 2023-06-03T12:00:00-05:00
Date Sent to Company: 2023-07-11T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have 2 {$100.00} gift cards XXXX XXXX Both cards have expired when I called to have the cards reissued the company advised they wont reissue the cards since they have expired and will keep the money
Frequently Asked Questions
What is Complaint #7068728 about?
Complaint #7068728 was filed against Newport Intermediate INC. regarding Credit card or prepaid card specifically about Trouble using the card. It was received by the CFPB on 2023-06-03T12:00:00-05:00.
How did Newport Intermediate INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Newport Intermediate INC.?
Yes, visit the Newport Intermediate INC. company profile at readthecomplaint.com/company/newport-intermediate-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.