Credit card or prepaid card -- Other features, terms, or problems -- Complaint #7068716

Complaint Overview

Complaint ID: 7068716

Company: Barclays Bank Delaware

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Other features, terms, or problems

Sub-Issue: Problem with convenience check

State: Florida

ZIP Code: 321XX

Date Received: 2023-06-03T12:00:00-05:00

Date Sent to Company: 2023-07-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

Although I never had a Barkley/XXXX credit card, they implied I had, and sent unsolicited convenient checks. I used two of the three and paid Barkley the amount I had used on the checks. However, they are charging me {$20.00} for using each card, and now late fees. Please tell them, I never dreamt they would charge for use of the checks. Therefore, I am not paying the $ XXXX + late charges. Please tell them to stop bothering me.

Frequently Asked Questions

What is Complaint #7068716 about?

Complaint #7068716 was filed against Barclays Bank Delaware regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2023-06-03T12:00:00-05:00.

How did Barclays Bank Delaware respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Barclays Bank Delaware?

Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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