Checking or savings account -- Managing an account -- Complaint #7063673

Complaint Overview

Complaint ID: 7063673

Company: Huntington National Bank, The

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Banking errors

State: Florida

ZIP Code: 33189

Date Received: 2023-06-02T12:00:00-05:00

Date Sent to Company: 2023-06-02T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I opened my business account with Huntington Bank on the XX/XX/2022. I did it at the branch in XXXX, IL and applied a promotional code gives promising {$1000.00} credit for deposit {$20000.00} of new money in 30 days and hold it for 60 days. I met all the requirments on the XX/XX/XXXX, but unfortunately the bonus was not issued to me. I even deposit {$50000.00} to the account in XXXX to be safe. When I contacted the customer service, they couldn't explain why it was not issued and can not fix it. They asked me to come to the branch. When I came to the branch, they confirmed that I'm elligible for the bonus, collected my information, but never followed-up to me after a month.

Frequently Asked Questions

What is Complaint #7063673 about?

Complaint #7063673 was filed against Huntington National Bank, The regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-06-02T12:00:00-05:00.

How did Huntington National Bank, The respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Huntington National Bank, The?

Yes, visit the Huntington National Bank, The company profile at readthecomplaint.com/company/huntington-national-bank-the to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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