Credit reporting, credit repair services, or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #7059893
Complaint Overview
Complaint ID: 7059893
Company: Lexisnexis
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone
State: Florida
ZIP Code: 338XX
Date Received: 2023-06-01T12:00:00-05:00
Date Sent to Company: 2023-06-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a letter from my car insurance carrier that I am paying higher rates because of something in a report from LexisNexis Risk Solutions. I have been trying for three days to contact this company by telephone. I sent an email on XXXX. I called on XX/XX/ at XXXX, XXXX, and XXXX. I called on XXXX at XXXX, and sent a second message. I called today XXXX at XXXX and XXXX. All I get is the same message to go to the website. I can not access a live person. How do I resolve an issue when I don't know what it is and can't talk to anyone. Is this company even legitimate?
Frequently Asked Questions
What is Complaint #7059893 about?
Complaint #7059893 was filed against Lexisnexis regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2023-06-01T12:00:00-05:00.
How did Lexisnexis respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Lexisnexis?
Yes, visit the Lexisnexis company profile at readthecomplaint.com/company/lexisnexis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.