Debt collection -- Attempts to collect debt not owed -- Complaint #7048911

Complaint Overview

Complaint ID: 7048911

Company: Zions Debt Holdings

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: Missouri

ZIP Code: 63031

Date Received: 2023-05-30T12:00:00-05:00

Date Sent to Company: 2023-05-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

Years ago I opened an account with XXXX XXXX who installed a security alarm at my residence. I was offered a small referral fee to refer friends and family. I referred XXXX XXXX to install an alarm at my fathers residence. The XXXX agent fraudulently used my information and opened and unauthorized account at my fathers residence to install the alarm. I was not made aware of the unauthorize account with XXXX until it went to collections. The current Collections Agency is Zions Debt Holdings who is demanding {$450.00}. I've attempted to remove this from my credit report without success therefore I'm asking for your assistance.

Frequently Asked Questions

What is Complaint #7048911 about?

Complaint #7048911 was filed against Zions Debt Holdings regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-05-30T12:00:00-05:00.

How did Zions Debt Holdings respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Zions Debt Holdings?

Yes, visit the Zions Debt Holdings company profile at readthecomplaint.com/company/zions-debt-holdings to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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