Credit reporting, credit repair services, or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #7048562

Complaint Overview

Complaint ID: 7048562

Company: Equifax, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Unable to get your credit report or credit score

Sub-Issue: Problem getting your free annual credit report

State: Illinois

ZIP Code: XXXXX

Date Received: 2023-05-30T12:00:00-05:00

Date Sent to Company: 2023-05-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have repeatedly tried to obtain my free credit report from all three bureaus but have been unsuccessful. I have been made aware of fraudulent usage of my social security number and the results following the theft of my social security number. I am unable to dispute these errors because I can not obtain my credit report. I have submitted copies of my birth certificate, my state ID, my utility bills, my social and card, my passport, my monthly cable bills and my insurance card. However, I am still unable to obtain any of my credit reports.

Frequently Asked Questions

What is Complaint #7048562 about?

Complaint #7048562 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2023-05-30T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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