Checking or savings account -- Managing an account -- Complaint #7039468
Complaint Overview
Complaint ID: 7039468
Company: Credit Karma, LLC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Michigan
ZIP Code: 486XX
Date Received: 2023-05-28T12:00:00-05:00
Date Sent to Company: 2023-07-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2023, I tried to withdraw XXXX dollars from an atm. I didn't recieve the money. I called credit karma and tried to dispute the action. They claim they sent me an email asking for my information and never recieved it. The only information I was asked for was the last XXXX of my social security number, which I gave them. I've been trying since then to get the money back
Frequently Asked Questions
What is Complaint #7039468 about?
Complaint #7039468 was filed against Credit Karma, LLC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-05-28T12:00:00-05:00.
How did Credit Karma, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Credit Karma, LLC?
Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.