Credit card or prepaid card -- Problem getting a card or closing an account -- Complaint #7038383
Complaint Overview
Complaint ID: 7038383
Company: Conduent Incorporated
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble getting, activating, or registering a card
State: Pennsylvania
ZIP Code: 185XX
Date Received: 2023-05-28T12:00:00-05:00
Date Sent to Company: 2023-05-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I no longer live at the address that is on file with the ways2go app i have tried to call the ways2go customer service line but it will not let me speak to a agent to try and change the address and have it resent out to my address that i live at or ask if they would be willing to send the money XXXX XXXX as a one time courtesy. Please help anything at this point will help PLEASE.
Frequently Asked Questions
What is Complaint #7038383 about?
Complaint #7038383 was filed against Conduent Incorporated regarding Credit card or prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2023-05-28T12:00:00-05:00.
How did Conduent Incorporated respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Conduent Incorporated?
Yes, visit the Conduent Incorporated company profile at readthecomplaint.com/company/conduent-incorporated to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.