Credit card or prepaid card -- Fees or interest -- Complaint #7037105
Complaint Overview
Complaint ID: 7037105
Company: Fifth Third Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Illinois
ZIP Code: 60714
Date Received: 2023-05-27T12:00:00-05:00
Date Sent to Company: 2023-05-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was charged a {$10.00} cash advance fee for a transaction that was not a cash advance. The transaction was for {$4.00} and was made through XXXX XXXX. I have never used XXXX XXXX to withdraw cash and I do not have a cash advance limit on my credit card.
Frequently Asked Questions
What is Complaint #7037105 about?
Complaint #7037105 was filed against Fifth Third Financial Corporation regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2023-05-27T12:00:00-05:00.
How did Fifth Third Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Fifth Third Financial Corporation?
Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.