Debt collection -- Attempts to collect debt not owed -- Complaint #7035416
Complaint Overview
Complaint ID: 7035416
Company: Access Receivables Of Nc INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: California
ZIP Code: 93309
Date Received: 2023-05-26T12:00:00-05:00
Date Sent to Company: 2023-05-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I signed a contract with XXXX for fiber internet, they added a portability clause which stated if we moved after paying for service for a year and gave 3 months notice, theyd install fiber in our new location. Internet was paid for over a year, sufficient notice was given and XXXX refused to install fiber to provide services as outlined in the contract, stating it was too expensive to install fiber. XXXX still has been trying to collect this debt and is now harassing my dental office, leaving several messages on media intended for patient communication.
Frequently Asked Questions
What is Complaint #7035416 about?
Complaint #7035416 was filed against Access Receivables Of Nc INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-05-26T12:00:00-05:00.
How did Access Receivables Of Nc INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Access Receivables Of Nc INC.?
Yes, visit the Access Receivables Of Nc INC. company profile at readthecomplaint.com/company/access-receivables-of-nc-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.