Vehicle loan or lease -- Managing the loan or lease -- Complaint #7034687
Complaint Overview
Complaint ID: 7034687
Company: America First Federal Credit Union
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Problem with additional products or services purchased with the loan
State: Arizona
ZIP Code: 850XX
Date Received: 2023-05-26T12:00:00-05:00
Date Sent to Company: 2023-05-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
i have identity theft, someone used my information to get multiple auto loans for a long time, it is auto loans for XXXX XXXX, American first, XXXX XXXX XXXX these auto loans I DID NOT DO! this is identity theft, please someone help me, i have a auto loan with American first that is mine for the XXXX XXXX XXXX, but all other auto loans i did not do
Frequently Asked Questions
What is Complaint #7034687 about?
Complaint #7034687 was filed against America First Federal Credit Union regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2023-05-26T12:00:00-05:00.
How did America First Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against America First Federal Credit Union?
Yes, visit the America First Federal Credit Union company profile at readthecomplaint.com/company/america-first-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.