Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #7024516

Complaint Overview

Complaint ID: 7024516

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: New Hampshire

ZIP Code: 031XX

Date Received: 2023-05-24T12:00:00-05:00

Date Sent to Company: 2023-05-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Please see complaints : 1 ) XXXX XXXX ) XXXX Thirty-two days after I first reported an error on my credit report and provided extensive documentation supporting it, TransUnion has sent me a letter claiming my dispute/documentation is 'illegible ', so they are 'unable to process the request '. I do not believe that any of the documentation I sent the consumer reporting agency was illegible, but I wanted to get a federal agency 's opinion. Attachments : 1 ) TransUnion 's claim that the dispute was 'illegible ' ( apologies for the bad quality picture of the letter ). 2 ) Letter disputing fraudulent information on my credit report ( sent to TransUnion by certified mail on XXXX XX/XX/2023 ). 3 ) Letter disputing fraudulent information on my credit report ( sent to TransUnion by certified mail on XXXX XX/XX/2023 ). 3 ) Letter disputing fraudulent information on my credit report ( sent by certified mail on XXXX XX/XX/2023 ). Proof of delivery/return receipts are included in each document.

Frequently Asked Questions

What is Complaint #7024516 about?

Complaint #7024516 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-05-24T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages