Credit card or prepaid card -- Getting a credit card -- Complaint #7024423

Complaint Overview

Complaint ID: 7024423

Company: Encore Capital Group INC.

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened as result of identity theft or fraud

State: Florida

ZIP Code: 33161

Date Received: 2023-05-24T12:00:00-05:00

Date Sent to Company: 2023-05-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

A XXXX ( XXXX ) credit card was fraudulently opened in my name. Allegedly in XX/XX/2009 the account was open and the following year the account was said to have been closed, then Midland credit management started pursing the case. I am requesting to dispute this matter. Garnishments from the company has been placed and I would like correct this.

Frequently Asked Questions

What is Complaint #7024423 about?

Complaint #7024423 was filed against Encore Capital Group INC. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-05-24T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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