Mortgage -- Trouble during payment process -- Complaint #7019398
Complaint Overview
Complaint ID: 7019398
Company: Bsi Financial Holdings, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: South Carolina
ZIP Code: 29072
Date Received: 2023-05-23T12:00:00-05:00
Date Sent to Company: 2023-05-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We have submitted notice to the company to have escrow payments removed. They confirm that escrow is removed but continue to charge the account for escrow payments.
Frequently Asked Questions
What is Complaint #7019398 about?
Complaint #7019398 was filed against Bsi Financial Holdings, INC. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-05-23T12:00:00-05:00.
How did Bsi Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Bsi Financial Holdings, INC.?
Yes, visit the Bsi Financial Holdings, INC. company profile at readthecomplaint.com/company/bsi-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.