Debt collection -- Attempts to collect debt not owed -- Complaint #7019315

Complaint Overview

Complaint ID: 7019315

Company: Affirm Holdings, INC

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: California

ZIP Code: 90064

Date Received: 2023-05-23T12:00:00-05:00

Date Sent to Company: 2023-05-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I was contacted by somebody claiming to be from AFFIRM to collect a debt on a virtual card that I have already reported as fraud. AFFIRM is not acknowledging that this is fraud and I dont know if the debt collector is real or another scam.

Frequently Asked Questions

What is Complaint #7019315 about?

Complaint #7019315 was filed against Affirm Holdings, INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-05-23T12:00:00-05:00.

How did Affirm Holdings, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Affirm Holdings, INC?

Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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