Mortgage -- Trouble during payment process -- Complaint #7019041
Complaint Overview
Complaint ID: 7019041
Company: Valon Technologies, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Arizona
ZIP Code: 85541
Date Received: 2023-05-23T12:00:00-05:00
Date Sent to Company: 2023-06-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
My new mortgage processor is Valon , Inc. XXXX, XXXX XXXX XXXX, XXXX, OH XXXX. My payments are up to date. They have not paid my home insurance premium to XXXX XXXX XXXX & the policy # XXXX is expiring. XXXX is my representative at XXXX XXXX XXXX. The agent is XXXX XXXX XXXX. XXXX XXXX & myself were told by XXXX on Thursday XX/XX/XXXX that a check would be sent in XXXX hours. She had gotten that information from a specialist in the insurance department named XXXX. No check has arrived. Please help.
Frequently Asked Questions
What is Complaint #7019041 about?
Complaint #7019041 was filed against Valon Technologies, INC. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-05-23T12:00:00-05:00.
How did Valon Technologies, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Valon Technologies, INC.?
Yes, visit the Valon Technologies, INC. company profile at readthecomplaint.com/company/valon-technologies-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.