Payday loan, title loan, or personal loan -- Problem when making payments -- Complaint #7018883
Complaint Overview
Complaint ID: 7018883
Company: Grain Technology, INC.
Product: Payday loan, title loan, or personal loan
Sub-Product: Personal line of credit
Issue: Problem when making payments
State: Missouri
ZIP Code: 630XX
Date Received: 2023-05-23T12:00:00-05:00
Date Sent to Company: 2023-05-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have had an issue keeping by bank account linked to my grain account to make my payments since XX/XX/2023. The first couple months it would allow me to receive a text to pay by debit card by going to a link. When XXXX came around I could no longer receive a link and my my bank account still would not link to there app, to make a ach payment from my checking. I have contacted grain multiple times by going to their website and filling out the form and received no calls or emails. There is no phone number to call to physically talk to anyone. I have never been late on my account until XXXX due to grain not assisting me to fix the issue to get my account linked. I finally tried one last thing and opened a new checking with another financial institution and was able to get that account to link, and made my payment. Which was now already late by now. Grain still has not contacted me about this issue but has now marked my XXXX credit reports as 30 days late for the first time. I dont think this is fair at all they can do this when they dont respond to help when there is an issue making a payment. I again have never been late on this account ever, until my account would not link to make a payment. Im stuck when theres nobody to contact. I want my credit report fixed!
Frequently Asked Questions
What is Complaint #7018883 about?
Complaint #7018883 was filed against Grain Technology, INC. regarding Payday loan, title loan, or personal loan specifically about Problem when making payments. It was received by the CFPB on 2023-05-23T12:00:00-05:00.
How did Grain Technology, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Grain Technology, INC.?
Yes, visit the Grain Technology, INC. company profile at readthecomplaint.com/company/grain-technology-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.