Vehicle loan or lease -- Getting a loan or lease -- Complaint #7018830
Complaint Overview
Complaint ID: 7018830
Company: Credit Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Fraudulent loan
State: Michigan
ZIP Code: 48371
Date Received: 2023-05-23T12:00:00-05:00
Date Sent to Company: 2023-05-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XX/XX/XXXX I went to purchase a vehicle under the buy here pay here process with XXXX XXXX XXXX XXXX XXXX car lot in XXXX Michigan. I put {$2600.00} down and was to pay a balance of {$1400.00}. I was fraudulently entered into a credit acceptance contract. I spoke with CAC supervisor and explained the situation. I never signed CAC financing documents, wise auto agent had someone else sign. I REQUESTED the original agreement from CAC AND was not provided with the original contract. CAC has been reporting to my credit report still unto this day XX/XX/XXXX. CAC has violated a number of my rights, called all kinds of nights, and weekends. I made a police report. The owner of the car company XXXX XXXX XXXX XXXX XXXX in XXXX MI, wrote a contract stating he would accept the balance of {$1400.00} within 6 months and cancel the contract but to no avail. I would like Monetary remedy for my damages, from CAC and XXXX XXXX XXXX XXXX XXXX.
Frequently Asked Questions
What is Complaint #7018830 about?
Complaint #7018830 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2023-05-23T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.