Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #7018215

Complaint Overview

Complaint ID: 7018215

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: California

ZIP Code: 94116

Date Received: 2023-05-23T12:00:00-05:00

Date Sent to Company: 2023-05-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have traveled to US on XXXX as a tourist and then went back to XXXX to get my documentation and got my renewed SSN ( I first got it 10 years ago when I was in USA for three months as a XXXX ) on XXXX only. I opened my Experian and noticed that somebody took my SSN and opened {$710000.00} mortgage at XXXXXXXX XXXX XXXX on my name. I disputed it twice via Experian but they say the dispute was denied by the company. I have my I-92 form as a proof that I entered the country as a XXXX on XXXX until then my SSN was not even active. I would really appreciate your help. Thanks!

Frequently Asked Questions

What is Complaint #7018215 about?

Complaint #7018215 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-05-23T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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