Debt collection -- Attempts to collect debt not owed -- Complaint #7018197
Complaint Overview
Complaint ID: 7018197
Company: Sunrise Credit Services, INC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: California
ZIP Code: 92831
Date Received: 2023-05-23T12:00:00-05:00
Date Sent to Company: 2023-05-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Sunrise Credit Service placed a collection on my credit report I do not know who they are or have ever done business with the creditor they stated they are representing. The collection was placed on XX/XX/23 for {$1700.00}. I called them based on the number provided on my credit report and they could not verify who I was besides my phone number. They stated I lived at a certain address which was incorrect. I do not have any information about this company or the creditor they are stating they are representing. The only way I found out about this collection was from a trigger alert I have placed on my credit reporting service XXXX.
Frequently Asked Questions
What is Complaint #7018197 about?
Complaint #7018197 was filed against Sunrise Credit Services, INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-05-23T12:00:00-05:00.
How did Sunrise Credit Services, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sunrise Credit Services, INC?
Yes, visit the Sunrise Credit Services, INC company profile at readthecomplaint.com/company/sunrise-credit-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.