Checking or savings account -- Closing an account -- Complaint #7002051
Complaint Overview
Complaint ID: 7002051
Company: PNC Bank N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Fees charged for closing account
State: Oklahoma
ZIP Code: 73507
Date Received: 2023-05-19T12:00:00-05:00
Date Sent to Company: 2023-05-19T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
PNC sets extensive criteria for closing an account. Meanwhile, they charge {$7.00} per month for not closing the account. The bank should be forbidden to charge fees for or during closing an account. It is too difficult to sign onto their website and their system quickly signs me off automatically. It is very difficult to reach them by telephone and the representatives dont know what they are doing.
Frequently Asked Questions
What is Complaint #7002051 about?
Complaint #7002051 was filed against PNC Bank N.A. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-05-19T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.