Checking or savings account -- Managing an account -- Complaint #6997392
Complaint Overview
Complaint ID: 6997392
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: California
ZIP Code: 94062
Date Received: 2023-05-18T12:00:00-05:00
Date Sent to Company: 2023-05-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wire fraud issue. Pushed {$25000.00} on XX/XX/XXXX. This was reversed. Someone fraudulently posed as a partner company and invoiced our company, XXXX XXXX. We pushed {$25000.00} again on XX/XX/XXXX as the scammer indicated they had provided the wrong account. This payment went through. We have not heard back as they indicated we would in 10 days after requesting a recall. We need help!
Frequently Asked Questions
What is Complaint #6997392 about?
Complaint #6997392 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-05-18T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.