Checking or savings account -- Managing an account -- Complaint #6946125
Complaint Overview
Complaint ID: 6946125
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem accessing account
State: Wyoming
ZIP Code: 82604
Date Received: 2023-05-07T12:00:00-05:00
Date Sent to Company: 2023-05-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had a wire transfer sent from another bank to mine at Wells Fargo. They deemed it to be a fraudulent activity. And froze my account and closed it seizing the money for quite some time before returning it finally. They would not give any explanations they would not discuss options or allow any kind of explanation. Because they refused to give a reason. They just deemed it to be fraudulent activity and eliminated my account without question. This was right before Covid hit I had a hard time going through without a bank account!
Frequently Asked Questions
What is Complaint #6946125 about?
Complaint #6946125 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-05-07T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.