Mortgage -- Struggling to pay mortgage -- Complaint #6944434

Complaint Overview

Complaint ID: 6944434

Company: Wells Fargo & Company

Product: Mortgage

Sub-Product: Home equity loan or line of credit (HELOC)

Issue: Struggling to pay mortgage

State: California

ZIP Code: 95340

Date Received: 2023-05-07T12:00:00-05:00

Date Sent to Company: 2023-05-07T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

I filed bankruptcy in 2010. I kept my home, but home equity loan was excused. Wells Fargo made me pay it, as I thought I still owed it. I was forced to retire & could no longer afford all my expenses.

Frequently Asked Questions

What is Complaint #6944434 about?

Complaint #6944434 was filed against Wells Fargo & Company regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2023-05-07T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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