Payday loan, title loan, or personal loan -- Struggling to pay your loan -- Complaint #6942160
Complaint Overview
Complaint ID: 6942160
Company: Upstart Holdings, INC.
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Struggling to pay your loan
State: Minnesota
ZIP Code: 564XX
Date Received: 2023-05-06T12:00:00-05:00
Date Sent to Company: 2023-05-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I took out an online loan due to financial crisis. I was advised by a financial counselor to investigate whether this loan is legal/valid, as online loans are illegal in MN and lenders need an XXXX # to do business in MN. They do show an NMLS # on their website, but question whether it's valid # XXXX. Upstart is financed through XXXX XXXX XXXX XXXX, which I have another online loan with ( XXXX XXXX who has no XXXX # ) both headquartered in XXXX XXXX XXXX, Utah. Guessing 1 or both loans are illegal/invalid??
Frequently Asked Questions
What is Complaint #6942160 about?
Complaint #6942160 was filed against Upstart Holdings, INC. regarding Payday loan, title loan, or personal loan specifically about Struggling to pay your loan. It was received by the CFPB on 2023-05-06T12:00:00-05:00.
How did Upstart Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Upstart Holdings, INC.?
Yes, visit the Upstart Holdings, INC. company profile at readthecomplaint.com/company/upstart-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.