Debt collection -- Written notification about debt -- Complaint #6933583
Complaint Overview
Complaint ID: 6933583
Company: Kansas Counselors, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Written notification about debt
Sub-Issue: Notification didn't disclose it was an attempt to collect a debt
State: Illinois
ZIP Code: 616XX
Date Received: 2023-05-04T12:00:00-05:00
Date Sent to Company: 2023-05-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX XXXX XXXX I received a notice from XXXX saying I owe a Medical debt of {$1100.00} from a XXXX XXXX visit from XXXX I advised the company I had insurance during the time of the visit and still have the same insurance currently.. The company told me it's been too long to accept my insurance.. I noted this was done in error on behalf of the hospital because I provided insurance information during the visit.The company refused to refile this collection.. Kansas Counselor is the collection agency who reported to XXXX on behalf of XXXX XXXX XXXX XXXX in the State of Kansas... I receive XXXX and XXXX since XXXX to current.. This issue should have never taken place.
Frequently Asked Questions
What is Complaint #6933583 about?
Complaint #6933583 was filed against Kansas Counselors, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2023-05-04T12:00:00-05:00.
How did Kansas Counselors, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Kansas Counselors, INC.?
Yes, visit the Kansas Counselors, INC. company profile at readthecomplaint.com/company/kansas-counselors-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.