Credit card or prepaid card -- Other features, terms, or problems -- Complaint #6923230
Complaint Overview
Complaint ID: 6923230
Company: Upgrade, INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with balance transfer
State: Nevada
ZIP Code: 89166
Date Received: 2023-05-02T12:00:00-05:00
Date Sent to Company: 2023-05-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Credit card company upgrade approved me for XXXX credit amount with an option to transfer old credit cards balance into the upgrade account I transferred the amount of XXXX from my XXXXXXXX XXXX XXXX The following week upgrade dropped my approval amount down from XXXX to XXXX approval amount.. Placing my upgrade credits card in high and risky on my credit report downing my credit down several points.. Putting my credit account in disarray in freefall
Frequently Asked Questions
What is Complaint #6923230 about?
Complaint #6923230 was filed against Upgrade, INC. regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2023-05-02T12:00:00-05:00.
How did Upgrade, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Upgrade, INC.?
Yes, visit the Upgrade, INC. company profile at readthecomplaint.com/company/upgrade-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.