Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #6923184
Complaint Overview
Complaint ID: 6923184
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: California
ZIP Code: 90005
Date Received: 2023-05-02T12:00:00-05:00
Date Sent to Company: 2023-05-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to dispute an unauthorized inquiry on my credit report. I retrieved a copy of my credit report from Experian and noticed a credit inquiry that I did not authorize. This inquiry was performed on XX/XX/2023. I contacted XXXX XXXX XXXX regarding the unauthorized inquiry and requested that they remove the inquiry from my credit profile. At this time, I am requesting that you launch an investigation into the inquiry by XXXX XXXX XXXX to determine who authorized it. If you find that the inquiry is valid, please send me proof along with a description of your investigation procedures within 15 days of the closure of this dispute. If not, please remove this from my credit report and send an updated copy of my credit report via e-mail or to the mailing address listed above. XXXX XXXX XXXX Experian Member ID : XXXX
Frequently Asked Questions
What is Complaint #6923184 about?
Complaint #6923184 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2023-05-02T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.