Mortgage -- Closing on a mortgage -- Complaint #6922636
Complaint Overview
Complaint ID: 6922636
Company: Mortgage Lenders Investment Trading CORP
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Closing on a mortgage
State: Florida
ZIP Code: 34787
Date Received: 2023-05-02T12:00:00-05:00
Date Sent to Company: 2023-05-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have two complaints against XXXX XXXX XXXX XXXX, XXXX ) of Mortgage Advisors/Powered By Rp Funding. The first is that she misrepresented a document she had us sign that was actually a rate lock. We were 60 days from closing and made it clear to her that we did not want to lock the rate. When we inquired about the document via email on XX/XX/XXXX, she stated that it was " just for their records '' and not a rate lock. This, in fact, was a rate lock and because we had signed this misrepresented document, our rate XXXX XXXX of a percent higher than it would of been if we had not signed the document. She stated this was in order to " transfer the rate lock ''. The second and more pressing issue is they are refusing to transfer the rights of an appraisal to a new lender that I'VE PAID FOR. After they jerked us around and tried to increase the rate 1.5 % higher than everyone else, we switched lenders. XXXX XXXX is refusing our attempts to transfer the appraisal over to the new company and keeps differing to a manager, stating the manager has to be the one to do it. Both myself, my wife, our new loan officer, and real estate agent have requested this manager 's contact info the past three days ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ) via phone calls, emails, and text messages, since we've never heard from " this manager '', and XXXX is refusing to provide it. XXXX is now refusing our loan officers calls. This appears to be a petty attempt to get back at us for not closing the loan with them. RP Funding and XXXX XXXX have been an absolute nightmare to deal with. They've been purposefully confusing, uncooperative, and retaliatory during this whole process. I have another loan through RP Funding and they have now lost this customer for life.
Frequently Asked Questions
What is Complaint #6922636 about?
Complaint #6922636 was filed against Mortgage Lenders Investment Trading CORP regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2023-05-02T12:00:00-05:00.
How did Mortgage Lenders Investment Trading CORP respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Mortgage Lenders Investment Trading CORP?
Yes, visit the Mortgage Lenders Investment Trading CORP company profile at readthecomplaint.com/company/mortgage-lenders-investment-trading-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.