Credit card or prepaid card -- Advertising and marketing, including promotional offers -- Complaint #6922311

Complaint Overview

Complaint ID: 6922311

Company: Clgf Holdco 1, LLC

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Advertising and marketing, including promotional offers

Sub-Issue: Confusing or misleading advertising about the credit card

State: Oregon

ZIP Code: XXXXX

Date Received: 2023-05-02T12:00:00-05:00

Date Sent to Company: 2023-05-02T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

Company advertised a XXXX XXXX XXXX XXXX XXXX with a XXXX dollar card credit line once the XXXX dollar fee was paid making the total XXXX XXXX XXXX XXXX. I used up the XXXX without paying the XXXX fee and recently paid off entire card. I was under the assumption that this was a secured credit card by using my XXXX fee which I never met. This is deceptive practices and should stop deceiving customers with this approach

Frequently Asked Questions

What is Complaint #6922311 about?

Complaint #6922311 was filed against Clgf Holdco 1, LLC regarding Credit card or prepaid card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2023-05-02T12:00:00-05:00.

How did Clgf Holdco 1, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Clgf Holdco 1, LLC?

Yes, visit the Clgf Holdco 1, LLC company profile at readthecomplaint.com/company/clgf-holdco-1-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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