Credit card or prepaid card -- Trouble using the card -- Complaint #6922012

Complaint Overview

Complaint ID: 6922012

Company: Conduent Incorporated

Product: Credit card or prepaid card

Sub-Product: Government benefit card

Issue: Trouble using the card

Sub-Issue: Trouble using the card to spend money in a store or online

State: New York

ZIP Code: 137XX

Date Received: 2023-05-02T12:00:00-05:00

Date Sent to Company: 2023-05-02T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Way2go XX/XX/2023. Money deposited on the XXXX and has been difficult to use. Customer service is 100 % automated and wont help. Even the alerts dont work.

Frequently Asked Questions

What is Complaint #6922012 about?

Complaint #6922012 was filed against Conduent Incorporated regarding Credit card or prepaid card specifically about Trouble using the card. It was received by the CFPB on 2023-05-02T12:00:00-05:00.

How did Conduent Incorporated respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Conduent Incorporated?

Yes, visit the Conduent Incorporated company profile at readthecomplaint.com/company/conduent-incorporated to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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